Grab Philippines to comply with antitrust body’s order to refund riders

Grab Philippines to comply with antitrust body’s order to refund riders
Grab logo taken from Grab Philippines website

Grab Philippines’ sent its reaction to the order of PCC to refund its customers and pay the fine.

In a statement sent by Grab Public Relations Manager Arvi Lopez to THEPPHILBIZNEWS it is stated, “We respect the PCC and its mandate to protect the consumers in the Philippines and create a healthy competitive environment. Grab Philippines has worked closely with the PCC to form and finalize these voluntary commitments.”

The antitrust body has identified certain deviations from Grab’s voluntary commitments, and based on the recent order from the PCC, Grab will be paying a total computed amount of PhP 5,050,000 to the passengers who took Grab rides from February until May 2019. Grab Philippines maintains its compliance with the LTFRB’s fare matrix and will work closely with the PCC in implementing the agreed mechanics for the payment, which will be communicated to the public at least five (5) days before disbursement.

As to the Q1 and Q2 2019, we can confirm that we will not file an MR on those two quarters, and we will continue to work closely with the PCC, and pay the corresponding penalties.

Grab looks forward to fulfilling these voluntary commitments with the guidance and oversight of the PCC.

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