With more businesses becoming increasingly digital, maintaining a mobile workforce is crucial to remaining competitive, not just locally but even on a global sale.
This is especially true in view of the Telecommuting Act which allows employees in the private sector to work from an alternative workplace using information and communication technology (ICT) tools. Although the implementing rules and regulations are yet to be released, the law may hugely impact companies, necessitating the need for enterprises to be prepared for this eventuality.
Thus, Peter Maquera, Senior Vice President for Globe Enterprise Group noted that this early, companies should already be able to provide an environment that allows employees to collaborate and be productive anywhere in real time.
“Given the present-day realities of business, this kind of flexibility is not just desirable but is essential for the digital workforce to adapt easily to disruptive technology. Taking the digital leap means a more efficient and secure manner of doing tasks while being more cost efficient and reliable,” he said.
For instance, cloud-based software allows employees to easily work together on a project in real time even if they are in different locations. Members of the workforce can also access, edit, and share their files wherever they may be.
According to Maquera, the initial phase of rolling out new technology and convincing employees to embrace change is always the hardest challenge to hurdle which Globe experienced when it began the out-of-office initiative in 2013. At that time, Globe shifted from running office applications on on-premise servers to G Suite, a cloud-based solution that offers a wide range of wireless data platforms.
“Some employees have either become accustomed to the traditional face-to-face set-up or were simply intimidated by new technological tools. Resistance eventually gave way to acceptance, as they found that the new set-up allowed them more flexibility and greater space for collaboration,” he explained.
Also part of Globe Telecom’s efforts to cement its digital transformation was to adopt, and eventually offer, GoCanvas, a platform for creating and editing mobile forms and applications that integrates service functionalities. Aside from the convenience that it offers, GoCanvas’ advanced features such as its built-in calculations enable Globe to analyze information for both business and customer insights to come up with better decisions.
“Any telecommunications service provider worth its salt cannot afford to ignore the gains in mobile technology. The transformation that we as a company had to undergo was unavoidable to future-proof our business. The goal was clear from the onset: to deliver more for our digital customers, we had to start with enhancing the mobility of our own pool of employees. We had to become digital consumers as well,” he said.
By remaining digitally agile and secure, Maquera said Globe is able to extend the same services to its corporate clients so that they can optimize the way they do business and harness the inevitable digital changes.
For more information, visit Globe Business.