Amid the evolving security situation in parts of the Middle East, Globe Telecom is extending targeted roaming support to help Filipino customers abroad stay connected to their families and access essential services.
The telco announced a Middle East relief initiative that includes complimentary roaming packages in select countries, as well as load and billing support where needed.
Eligible Globe Prepaid, TM, and Postpaid subscribers located in the following markets will automatically receive a free roaming package:
- Saudi Arabia – via STC and Zain
- United Arab Emirates – via Du and e& (Etisalat)
- Bahrain – via Batelco and Zain Bahrain
- Qatar – via Ooredoo and Vodafone
- Kuwait – via Ooredoo Kuwait and stc Kuwait
The package includes 1GB of all-access data, 15 minutes of calls, and 15 SMS credits valid for seven days to support critical communication needs. No registration is required, and eligible customers will receive confirmation once the benefit has been activated.
Subscribers must be connected to Globe’s preferred roaming partners in each country to access the complimentary service.
For customers in Iran, Globe is extending load assistance or bill adjustments to help offset roaming expenses during this period. Support will be provided through account credit adjustments based on usage while connected to roaming partners such as MTN Irancell.
“We recognize the importance of connection especially when circumstances are unpredictable. These measures represent Globe’s commitment to supporting our customers abroad, keeping them reliably linked to family and critical communication even in challenging contexts,” said Paula Rivera-Castillo, Head of Globe International Business.
Globe said it continues to monitor developments in the region and coordinate with international partners to ensure reliable connectivity and timely assistance for affected subscribers.
For more details on Globe’s roaming services and partner networks, customers may visit Globe’s official website.