The Manila Electric Company (Meralco) has filed a criminal complaint against individuals involved in the unauthorized removal of an electric meter, following a viral video showing the incident that sparked public concern on social media.
In a statement, Meralco said the incident occurred on April 8, 2026, inside a subdivision in Rodriguez, Rizal, where a man was seen forcibly removing a resident’s electric meter despite objections from the homeowner and without presenting any valid identification or authorization.
The utility company said it immediately acted upon learning of the incident, later determining that the individual involved was acting upon instructions from the property owner.
Meralco has since filed a criminal complaint for Malicious Mischief before the Rizal Provincial Prosecutor’s Office against two individuals, citing deliberate damage to company-owned property.
Meralco Vice President and Head of Corporate Communications Joe R. Zaldarriaga reiterated that electric meters remain the property of the distribution utility and stressed that any unauthorized removal or tampering is punishable under the law.
“We would like to emphasize once again that electric meters are property of Meralco and any unauthorized removal or damage is illegal and subject to legal action,” Zaldarriaga said.
He also urged the public to be vigilant against individuals impersonating Meralco personnel, noting that legitimate employees and contractors are always in proper uniform, carry official identification, and operate marked service vehicles.
“We once again remind the public that all legitimate Meralco employees and contractors are in uniform with company ID, carry official field orders, and use clearly marked vehicles,” he added.
Meralco said it has already restored the customer’s electricity service and continues to coordinate with authorities as part of its investigation and enforcement efforts.
“We also urge the public to immediately report these illegal activities to us and to the proper authorities. We will continue to work closely with authorities to address illegal acts and protect the welfare of our customers,” Zaldarriaga said.
Customers may report concerns through the My Meralco app, Meralco’s official Facebook page (facebook.com/meralco) and X account (@meralco), or via text hotlines 0920-9716211 and 0917-5516211, or through the Meralco Hotline 16211.