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Converge, LBC partner to deliver quality service to customers

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Converge ICT Solutions Inc. and LBC Express Incorporated, inked an agreement that sees the ICT company further fiber-powering LBC as it aggressively expands to the rest of the Philippines.

The storied alliance between LBC and Converge started in 2015, with Converge providing fiber broadband connectivity to LBC’s head office and main hangar. Experiencing the quality of service and seeing the benefits of being fiber-powered for its operations, the logistic giant tapped

Converge to provide connectivity to its other warehouses and branches. At present, Converge powers nearly 40% of the over 1500 LBC branches across the country. “Converge has been a longtime partner of LBC and has helped us expand our network with reliable, full-fiber connectivity. I am happy to have witnessed the growth and aggressive expansion of Converge across the Philippines while maintaining their excellent customer support,” said LBC Express Inc. Senior Vice President and Chief Information Officer, Alexander Francis Deato “I am looking forward to their further development so that we can both continue to provide quality service to the many Filipinos both in the urban and remote areas of the Philippines.”

(In photo: A Promise to Move It from End-to-End: LBC and Converge leverage a long-standing pact to give Filipinos a premium courier service they truly deserve. Team Converge composed of friends Key Account Manager Mark Abaday, NCR Enterprise and Wholesale Manager Jofrey Marfil, VP and Head of Wholesale & Enterprise Sales Department Patrick Paul Gatchalian, and COO Jesus C. Romero posed for a photo with Team LBC composed of (L-R) SVP & CIO Alexander Francis Deato, EVP & COO for Philippines Branches Oliver Valentin, IT Quality, Security & Relationship Sr. Manager Michael Ramirez, IT Project Management Sr. Manager Ma. Cathleya Deveza, IT Client Services Sr. Manager Glenn Castro, and IT Core Development Sr. Manager Crisanto Virgo.)

The revitalized relationship will address LBC’s growing need for fast, secured, reliable connectivity to help support its network demands as it bolsters its operations in transport, logistics, and remittance services during its expansion. As Converge expands its pure fiber footprint and rapidly builds up its network infrastructure, LBC plans to capitalize on this development to reach previously inaccessible regions.“

Converge and LBC’s alliance has endured for years because we share the same goal of serving all Filipinos all over the world, particularly our unserved and underserved kababayans. We are honored to be the connectivity of choice of a transport and logistics institution like LBC,” declared Converge Senior Executive Vice President and Chief Operations Officer Jesus C. Romero. “We remain committed to our mission of digitally transforming their operations in order to improve their competitive edge and customer service as their business grows.”

LBC and Converge renewed their long-standing agreement through a contract signing event at LBC Express Inc.’s head office in Pasay City. Present at the event are LBC Express Incorporated Executive Vice President & Chief Operations Officer Oliver Valentin, LBC Express Incorporated Senior Vice President & Chief Information Officer Alexander Francis Deato, Converge Chief Operations Officer Jesus C. Romero, and Converge Vice President and Head of Wholesale & Enterprise Sales Department Patrick Paul Gatchalian.

Converge has been providing businesses and companies with secure, flexible, and dynamic enterprise-grade fiber solutions to help companies like LBC Express Incorporated ensure their businesses run smoothly. To learn more about Converge Business Solutions, visit www.convergeict.com/business

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