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Saturday, August 9, 2025
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Customer service
Business
How do Filipino consumers feel about AI in customer service?
The Philippine Business and News
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December 18, 2024
Filipinos embrace artificial intelligence (AI) in customer service but remain wary about replacing human interaction, according leading software and services provider Amdocs. “Fifty-five percent (55%)...
Business
Study reveals what companies in Phl need to do to win in 2022
Victoria De Dios
-
December 16, 2021
Poor customer service costing companies up to US$42 billion annually, 57% of Filipinos plan to look for a new job next yearBy Victoria "NIKE"...
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