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Monday, December 23, 2024

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Amdocs

How do Filipino consumers feel about AI in customer service?

Filipinos embrace artificial intelligence (AI) in customer service but remain wary about replacing human interaction, according leading software and services provider Amdocs. “Fifty-five percent (55%)...

Smart teams up with Adobe and Amdocs to improve customer experience

Smart Communications Inc. (Smart), the wireless services arm of PLDT Inc., has partnered with global tech leaders Adobe and Amdocs to enhance the way...

Highly skilled agents in Phl and SG deliver superior customer service, says report

Recent findings from a research commissioned by Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, highlights the...

PLDT Renews Strategic Collaboration with Amdocs, set to Enhance Digital Customer Experience

Extension of managed services agreement will enable faster delivery of new offerings, with increased flexibility and choice for its consumers Image from THEPHILBIZNEWS/MAS Amdocs (NASDAQ: DOX),...

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