Airports are built on systems—queues, protocols, and equal access.Except when they aren’t. In one terminal, seasoned travelers began noticing a curious pattern: passengers requesting wheelchair...
The Department of Foreign Affairs has launched a coordinated push to modernize and streamline diplomatic protocol services, convening an Inter-Agency Conference on Protocol with...
Following President Ferdinand Marcos Jr.’s order to streamline airport processes and ensure the comfort and convenience of passengers at the Ninoy Aquino International Airport...
A consumer advocacy group on Thursday said the recent luggage fiasco at the Ninoy Aquino International Airport Terminal 3 proves that the huge increase...
