Manila, Philippines — New NAIA Infra Corp. (NNIC) has activated Oplan Undas 2025 across all terminals of the Ninoy Aquino International Airport (NAIA) to ensure the safety, comfort, and efficient movement of travelers during the long weekend and All Saints’ Day holidays.
This year’s Undas operation runs from October 25 to November 3, 2025, covering one of the busiest travel periods of the year. Around 1.35 million passengers are expected to pass through NAIA during this period, up from 1.3 million last year.
According to NNIC President Ramon S. Ang, the company is fully prepared to manage the expected passenger surge. He said additional personnel have been deployed, coordination with partner agencies has been strengthened, and passenger assistance counters have been activated to make travel smoother and safer for everyone.
To ensure efficiency and security, NNIC is closely coordinating with the Manila International Airport Authority (MIAA), Department of Transportation (DOTr), Office for Transportation Security (OTS), Philippine National Police–Aviation Security Group (PNP-ASG), Bureau of Immigration, and Bureau of Customs for adequate manpower and operational support across all terminals. The PNP Special Operations Unit (SOU) and K-9 teams are also on full alert to provide proactive patrols and continuous monitoring throughout NAIA’s terminals.
Passenger Assistance Counters have been set up in key areas to assist travelers with directions, inquiries, and lost-and-found concerns.
Now on its second Undas under private management, NAIA continues to benefit from modernization and operational upgrades that have significantly improved service levels and passenger experience. Since NNIC took over in September 2024, on-time performance (OTP) has reached a record 92.29 percent, the highest single-day rate in the airport’s history. The airport handled 51.7 million passengers in its first year under NNIC, a 4 percent increase compared to the previous year.
NNIC has remitted ₱57 billion to the government, including an upfront payment of ₱30 billion, under an 82.16 percent revenue-sharing agreement—the highest among all public-private partnership projects in the country. To date, ₱3.25 billion has already been invested in upgrades as part of a ₱72-billion, five-year capital improvement program.
Passengers are now experiencing tangible improvements at NAIA, including more reliable air-conditioning and power systems, flood-free access roads after extensive waterway cleanups, and faster, more stable Wi-Fi. Terminal access has also become easier and more organized with wider curbsides, smoother roadways, a centralized TNVS hub, and an automated parking system.
Meanwhile, the ongoing modernization program is also creating more jobs and business opportunities. New food halls and restaurants—nine of 22 already open at Terminal 3—are enhancing the travel experience for passengers, with similar developments underway at Terminals 1 and 2.
Under its infrastructure and technology upgrades, NNIC has completed the installation of 95 percent of 586 new Flight Information Display Systems (FIDS) as part of NAIA’s new “quiet terminal” concept, which minimizes background noise and provides real-time flight information through digital screens. In addition, 517 biometric-enabled passenger processing units have been deployed across terminals to speed up check-in, boarding, and security screening. The installation of 78 Immigration e-gates and 113 verification desks is also underway, with the first phase targeted for completion by December 2025.
NNIC has also opened a 6,000-square-meter Mezzanine Food Hall and several new passenger lounges, giving travelers more dining options and comfortable spaces to relax before their flights.
As part of its passenger advisory for Undas, NNIC reminds travelers to arrive at least three hours before international flights and two hours before domestic flights to allow ample time for check-in and security screening. Passengers are also encouraged to pack smart, secure their valuables, and avoid bringing prohibited items for a safe and hassle-free journey.