By THEPHILBIZNEWS STAFF
Photos from InfiniVAN Inc
InfiniVAN Inc., a leading telecommunications provider with strong Japanese technology partnerships, has teamed up with the University of the Philippines National Engineering Center (UP NEC) to launch LikasGPT, an AI-powered Customer Relationship Management (CRM) platform designed to transform digital services in the Philippines.
The collaboration underscores InfiniVAN’s sustained investments in digital infrastructure and its commitment to delivering cutting-edge solutions that directly address the unique challenges of the Philippine market, including its linguistic diversity and connectivity gaps.
“Helping customers in the Philippines can be challenging because of the many languages and dialects. With LikasGPT, we want to make sure every Filipino feels truly heard — wherever they are and however they speak,” said Koji Miyashita, Chairman of InfiniVAN Inc.
AI-Powered Service for a Linguistically Diverse Nation
LikasGPT can recognize and communicate in more than 170 local dialects, ensuring that language differences do not limit customer access to services. Beyond translation, the platform leverages AI to process queries contextually, generate natural responses, support multi-channel communication, and integrate seamlessly with existing CRM systems. It also provides real-time data insights, helping businesses make smarter decisions and deliver more personalized experiences.
Japanese Technology, Filipino Innovation
InfiniVAN’s presence in the Philippines, backed by Japanese technology and expertise, continues to elevate the country’s digital infrastructure and innovation landscape. With LikasGPT, InfiniVAN is not only advancing telecom services but also pioneering inclusive digital tools that empower both businesses and consumers.
By investing in AI-driven platforms and infrastructure, InfiniVAN positions the Philippines closer to its goal of becoming a more connected, inclusive, and future-ready digital economy. The project reflects how international technology partnerships, when aligned with local needs and academic expertise, can drive innovation with meaningful impact for the Filipino people.