By Jay Luna
Globe Telecom goes beyond internet connectivity and speed as it offers guaranteed service and a strengthened ecosystem to ensure that subscribers will have a good end-to-end experience with GFiber.
During the media launch of Globe Fiber Strong City at the Trinoma Activity Center on Friday, September 23, Globe At Home Brand Management head Janis Racpan said that Globe is continuously upgrading its system to cater the different digital lifestyle of each member of the family.
“As we’ve all come to rely more on our home internet connection, many of us are continuously looking for a connection that fits the different digital lifestyles of everyone in the family,” Racpan said.
“At Globe At Home, we want to redefine the fiber experience by going beyond just connectivity and speed to also offer our subscribers guaranteed service and a strengthened ecosystem. We want to ensure that they will have a good end-to-end experience with GFiber,” she added.
“As we move in sync with the demands of a hyper-connected world, the role of home internet connection has become more relevant than ever. That’s why the name of the game no longer just stops at speed, but how it extends to making homes greater with life essentials and unparalleled customer service that allow each family member to thrive and succeed in this fast-evolving digital age,” Racpan further noted.
Such statement sums up Globe At Home’s fiber proposition and the goal of meeting its customers’ demand for faster and reliable internet connection at home for a leveled-up digital experience.
Globe has brought #ExtraGDay to its users during the event as the company took them on an immersive journey through GFiber-Strong City. Media and other guests present at the event personally experienced the power of GFiber connectivity through the various kiosks that were made available at the venue offering efficient internet connection for learning, gaming, social networking, banking and health.
The event demonstrated how Globe At Home continues to redefine the fiber experience for Filipinos with GFiber offerings that go beyond unlimited connectivity and speed. A more reliable GFiber aims to uplift the lives of every Filipino family by supporting them in their pursuits anchored on the things they are passionate about.
Several Globe At Home ambassadors joined the event, including lifestyle content creators and owners of an intelligent home Kryz and Slater Young; podcast show pioneers Jim Bacarro and Saab Magalona; as well as actress and TV host Bianca Gonzalez.
Globe At Home has been ramping up its customers’ migration to fiber and introducing innovative connectivity products in response to the demand for faster and more reliable internet connection at home as millions shifted to a hybrid work or learning setup.
GFiber can even power up homes with up to 1Gbps in internet speeds, which means uninterrupted and high-quality digital experience for every household member.
Make homes greater with WiFi-strong connections
Families can experience the power of connectivity right in their own homes with any of the GFiber plans available. With GFiber Unli Plan 1699, they can enjoy up to 150mbps fiber connectivity that would allow them to stream high quality videos, increase their productivity and even create a seamless intelligent home experience.
Globe At Home also recently launched the fiber-to-the-room or FTTR technology–the first in Southeast Asia. This new WiFi solution allows users to enjoy the strongest, most consistent, and fastest fiber connectivity at home as fiber is extended to the individual rooms of the home. It works best with 1Gbps fiber connectivity powered by GFiber Unli Plan 7499 as it provides full home Gigabit WiFi coverage. Aside from making video calls, streaming videos in 8K HD, or playing online games without any interruptions, users can also enjoy a better intelligent home experience with FTTR technology.
In a video, Kryz and Slater Young discussed how they are able to enjoy better family experiences because of their intelligent home and how crucial it is to have an internet connection that can power up their gadgets.
“It’s important to have a well-connected home because all our smart home gadgets run on the internet so it’s important to have high-speed connection, which is made possible by Globe At Home,” said Slater Young.
Make homes greater with life and entertainment essentials that matter
GFiber plans also come with complimentary subscriptions to entertainment content that bring joy, inspiration, and creativity. Customers can enjoy 3-month exclusive access to Amazon Prime video, HBO Go, Viu, and the latest addition to this power line up, discovery+.
They can also make sure to prioritize their health by getting a free 3-month family access to licensed Filipino doctors via the telehealth service KonsultaMD with their GFiber subscription.
“We believe that having access to different content platforms can definitely fuel one’s creativity. That’s why we’re so happy that with our GFiber plan, we’re able to access a wide array of world-class streaming apps,” said Jim Bacarro.
Globe At Home continues to power up customers’ digital lifestyle as it enables them to enjoy uninterrupted gaming and elevated digital experiences–all made possible by GFiber’s ultra-fast connectivity.
Make homes greater with unparalleled customer care
To make sure that its customers get the best experience, Globe At Home offers guaranteed 24-hour installation and 24-hour repair visit. They also extend access to ramped up rewards and a seamless experience via the OneGlobe plan. Meanwhile, VIP customers who avail of GFiber Unli Plan 2499 and up are given exclusive access to a VIP customer service hotline and Globe VIP Home Squad–a team of professional tech-experts ready to assist customers with their home WiFi and digital needs.
“All of us at home enjoy the strong and seamless connection because of GFiber, and I especially appreciate the fast and efficient customer service, all in just a few clicks” shared Bianca Gonzalez.
Globe At Home continues to work hard to give its customers the full GFiber experience and to bring the far-reaching benefits of fiber connectivity to every Filipino household to make more homes greater.
For Globe At Home GFiber Unli plan service application, customers may process via https://new.globe.com.ph/gfiber.