Melco Resorts & Entertainment takes pride in achieving a collective total of FTG 97 Stars
In photo: The stunning and enchanting Nüwa Hotel in City of Dreams Manila (Photo courtesy of City of Dreams Manila)
A testament to its consistent brand of hospitality service beyond compare, Nüwa at City of Dreams Manila achieves two Five Stars in the 2022 Forbes Travel Guide (FTG) Awards for the hotel and its spa for the fifth and third consecutive years, respectively since 2018.
Lawrence Ho, Chairman and Chief Executive Officer of Melco, said, “As one of the world’s most admired and celebrated travel standards, we are honored to once again receive the top Five-Star Rating in Forbes Travel Guide for Nüwa at City of Dreams Manila’s hotel and spa. The accolades testify to our relentless dedication to service quality and contribution to pushing boundaries, especially during such a challenging time for the industry – continuing to provide memorable and world-class services for guests with a collective total of 97 Stars across our global portfolio. We thank our team for their unwavering dedication – for their exceptional role in facilitating Melco’s sustained status as the leading integrated resort operator in Asia.”
“Travel has come back strongly, and the resilient hospitality industry is creatively rallying to accommodate the increased occupancy demand for most regions,” said Hermann Elger, CEO of Forbes Travel Guide. “While the industry faces some lingering issues, the 2022 award winners proved ready for those challenges and more, demonstrating the best that luxury hospitality has to offer.”
Nüwa Manila’s recognition contributes to the collective total of 97 Stars achieved by Melco Resorts & Entertainment (Melco)’s portfolio of integrated resort properties in Macau and Manila, continuing Melco’s leadership position among integrated resort operators in Asia.
Geoff Andres, City of Dreams Manila Property President stated, “Nüwa Manila and Nüwa Spa being recognized with the coveted FTG Five-star rating reflects our consistent commitment to provide five-star service amid the challenges posed by changing times. We are proud of our colleagues who continue to constantly provide our guests with the luxury and signature experiences the Melco brand has been known for.”
FTG created the original Five-Star rating system, and is the only independent, global rating system for luxury hotels, restaurants, and spas. The world-renowned authority in genuine Five-Star service, FTG also recognized City of Dreams Manila’s two other hotels: Hyatt Regency Manila and Nobu Hotel Manila with a Four-Star award for five years running.
For more information on Nüwa Manila, call 8800-8080 or visit www.cityofdreamsmanila.com or www.nuwamanila.com. To view the new Star Award winners, visit ForbesTravelGuide.com. For a detailed explanation of how Forbes Travel Guide compiles its Star Ratings, click here.