Globe is supporting its customers especially those affected by Typhoon Ulysses with several assistance packages from free services to relief goods, all designed to help them cope with the aftermath of the typhoon. Globe Telecom is providing free calls, texts, and data service, as well as billing suspension and reversals to its customers. The telco company is likewise sending meal packs to communities and deploying its Dyip Sagip Libreng Tawag, Libreng Charging and Libreng WiFI in areas hit by the typhoon.
Globe Business and Globe myBusiness Postpaid mobile customers will be given credit extensions until Nov. 18 so they may continue enjoying mobile services regardless of the status of their accounts. The telco company is also extending free 5GB for 3 days for Globe At Home Postpaid and Prepaid WiFi customers, including those with accounts under Globe Business and Globe myBusiness. Fixed Broadband Postpaid customers will likewise receive bill charge reversals for days with no service connection.
Previously the company announced providing free unlimited texts to all networks and free calls for Globe Prepaid and TM customers for three days. For Globe Postpaid, credit action will be put on hold until the end of the week to give customers more time to pay their bills.
Affected customers in the following areas will receive these offers: Albay, Aurora, Bataan, Batangas, Benguet, Bulacan, Cagayan, Camarines Norte, Camarines Sur, Catanduanes, Cavite, Laguna, La Union (Southern portion), Masbate (Burias and Ticao Islands), Marinduque, Metro Manila, Nueva Ecija, Nueva Vizcaya (Central and Southern portions), Occidental Mindoro (Northern portion), Oriental Mindoro (Northern portion), Pampanga, Pangasinan, Quezon, Quirino, Rizal, Sorsogon, Tarlac, and Zambales.
Globe’s Jeepney WiFi which provides Libreng Tawag, Libreng Charging, and Libreng WiFi were deployed anew to serve typhoon-hit areas. As of today, five new sites were opened to provide free calls, mobile phone charging, and free WiFi in Albay and Catanduanes.
Location |
Mun/City/Province |
From |
Until |
Operating Hours |
In front of Tabaco City Hall |
Quinale, Tabaco City |
Nov 13 |
Nov 16 |
9am to 12nn 1pm to 4pm |
Tiwi Public Market (No WiFi) |
Poblacion, Tiwi, Albay |
Nov 13 |
Nov 17 |
9am to 12nn 1pm to 4pm |
In front of Virac Municipal Hall (No WiFi) |
Plaza Rizal, Brgy. Salvacion, Virac, Catanduanes |
Nov 13 |
Nov 20 |
9am to 12nn 2pm to 4pm |
Bato Central Elementary School |
Rizal Street, Bato, Catanduanes |
Nov 13 |
Nov 20 |
9am to 12nn 2pm to 4pm |
San Andres Plaza |
Brgy. San Roque, San Andres, Catanduanes |
Nov 13 |
Nov 20 |
9am to 12nn 2pm to 4pm |
Magarao Convention Center, |
Magarao, Camarines Sur |
Nov 16 |
Nov 20 |
8am – 5pm |
Bustos Elementary School, Barangay Poblacion |
Bustos, Bulacan |
Nov 13 |
Nov 13 |
9:00 AM – 5:00 PM |
Romeo Acuna Santos Memorial High School Daisy St. Triple Junction Subd. Matungao |
Bulakan, Bulacan |
Nov 14 |
Nov 15 |
9:00 AM – 5:00 PM |
San Roque Elementary School, Barangay San Roque |
Baliuag Bulacan |
Nov 14 |
Nov 14 |
9:00 AM – 5:00 PM |
Public Market – Centro |
Aparri, Cagayan |
Nov 13 |
Nov 13 |
8:00 A.M – 6:00 PM |
Shell Station – Magapit |
Lallo, Cagayan |
Nov 13 |
Nov 13 |
8:00 A.M – 6:00 PM |
Public Market – Centro 1 |
Sanchez Mira, Cagayan |
Nov 13 |
Nov 13 |
8:00 A.M – 6:00 PM |
Shell Station, Pan Philippine (Maharlika) Highway, Brgy. Libag |
Tuguegarao City, Cagayan |
Nov 13 |
Nov 13 |
8:00 A.M – 6:00 PM |
Public Market – Centro |
Gattaran, Cagayan |
Nov 13 |
Nov 13 |
8:00 A.M – 6:00 PM |
Public Market, Centro |
Sta Ana, Cagayan |
Nov 13 |
Nov 13 |
8:00 A.M – 6:00 PM |
Public Market, Centro |
Gonzaga, Cagayan |
Nov 13 |
Nov 13 |
8:00 A.M – 6:00 PM |
Public Market, Jct Luna |
Abulug, Cagayan |
Nov 13 |
Nov 13 |
8:00 A.M – 6:00 PM |
Shell Station, Enrile Ave, Brgy. Carig Sur |
Tuguegarao City, Cagayan |
Nov 14 |
Nov 14 |
9:00 A.M – 5:00 PM |
Concepcion Integrated School – Brgy Tumana (near corner JP Rizal St.) |
Marikina |
Nov 13 |
Nov 15 |
Nov 13 / 4PM Nov 14 / 8AM-5PM |
Malanday Brgy Hall – Brgy Malanday (Landmark: #64 Malaya St.) |
Marikina |
Nov 13 |
Nov 15 |
Nov 13 / 4PM Nov 14 / 8AM-5PM |
Nangka Elem School – Brgy Nangka (landmark: #4Balubad St. “Centro” ) |
Marikina |
Nov 13 |
Nov 15 |
Nov 13 / 4PM Nov 14 / 8AM-5PM |
Santolan Elementary School 2 Evangelista st. (near Sto. Tomas de Villanueva School) |
Santolan, Pasig |
Nov 13 |
Nov 15 |
Nov 13 / 4PM Nov 14 / 8AM-5PM |
Globe will add more Libreng Tawag, Libreng Charging, and Libreng WiFi sites as the need arises.
Apart from Globe’s Dyip Sagip, the telco company is providing meal boxes from Rise Against Hunger to 420 affected families in Baseco barangay hall through the assistance of Ayala Foundation, and 300 families in evacuation centers in Marikina via Manila Water Foundation. Globe ensures the safety of both the volunteers and the public by strictly following government health protocols of observing social distancing and using face masks.
For more details and the latest on Globe’s relief operations, visit their FB page at:
https://www.facebook.com/