The Manila Electric Company (Meralco) assured customers that its crews are fully prepared to respond to any electricity service concerns as Tropical Storm Ramil (international name: Fengshen) continues to affect several parts of Luzon.
With tropical cyclone wind signals raised in portions of Meralco’s franchise area and persistent rains expected, the distribution utility said it is closely monitoring the weather situation to ensure quick and coordinated response efforts.
“Our crews and personnel are strategically positioned and remain on standby 24/7 to address any power-related issues. We urge our customers to prioritize safety and stay alert, especially in areas prone to flooding,” said Joe R. Zaldarriaga, Meralco Vice President and Head of Corporate Communications.
To help customers stay safe during adverse weather conditions, Meralco shared these key electrical safety reminders, particularly in flood-prone areas:
Turn off the main power switch or circuit breaker. Make sure hands and feet are completely dry before touching electrical equipment.
Unplug all appliances and turn off permanently connected devices. Remove light bulbs if possible.
Clean mud and debris from electrical equipment using rubber gloves and rubber-soled shoes.
Ensure all electrical wires, outlets, and devices are completely dry before use.
Have a licensed electrician inspect appliances and wiring before turning them back on. Never use flood-damaged electrical equipment.
Customers may report electricity service concerns through the Meralco mobile app (My Meralco) or via Meralco’s official social media pages — Facebook and X (formerly Twitter): @meralco. They may also text 0920-9716211 or 0917-5516211, or call the Meralco Hotline at 16211.
As Tropical Storm Ramil continues its path across Luzon, Meralco reminds the public to remain vigilant, prioritize safety, and report any power interruptions or electrical hazards immediately.