Helport AI is transforming the debt collection landscape in the Philippines with its advanced AI-powered BPO platform, setting new benchmarks for efficiency, compliance, and workforce empowerment.
The solution has already shortened collection cycles by 30–40%, reduced operating costs by up to 35%, and cut compliance disputes by more than half. It also accelerates agent training while boosting satisfaction and performance, proving how AI can directly enhance both operations and people.
Building on this success, Helport AI has grown to 200 employees and is expanding its Eastwood City headquarters within the next six months. The move reflects its commitment to developing Filipino talent and positioning the Philippines as a hub for global AI-driven financial services.
At the core of its platform are next-generation compliance features such as real-time AI quality inspection, dynamic knowledge graphs, and end-to-end process intelligence. These tools ensure stricter regulatory adherence, proactive risk management, and fully auditable customer interactions—helping Philippine financial institutions and BPOs strengthen resilience and deliver higher value to clients.