Novotel Manila Araneta City and ibis Styles Manila Araneta City are raising the bar for Philippine hospitality, celebrating two major milestones that showcase both exceptional guest service and eco-conscious operations.
Novotel Manila was once again crowned 2024 LISTeN Program Champion in the midscale market category—its third global win—achieving an outstanding 97.23% score in AccorHotels’ signature program that recognizes excellence in guest listening, personalization, and service quality.
At the same time, both Novotel and ibis Styles Manila earned the prestigious Green Key Certification, an international seal of approval for environmental responsibility. The award affirms their commitment to sustainable practices, including plastic-free guest rooms, energy conservation, waste reduction, and eco-friendly dining initiatives.
“These recognitions reflect our unwavering dedication to guests and to the planet,” said Maria Manlulu-Garcia, Cluster General Manager of Novotel and ibis Styles Manila Araneta City. “They prove that world-class service and sustainability can go hand in hand.”
Together, these twin achievements highlight how Araneta Hotels Inc. continues to position itself as a leader in responsible, future-ready hospitality—delivering exceptional guest experiences while protecting the environment for generations to come.