Manuel V. Pangilinan-led Manila Electric Company (Meralco), the country’s largest distribution utility, has reinforced its commitment to empower customers through customer-centric initiatives that would ensure delivery of stable and reliable service to millions of Filipino consumers.
In a recent media roundtable discussion, Meralco First Vice President and Head of Customer Retail Service Charina P. Padua, Senior Vice President and Chief Revenue Officer Ferdinand O. Geluz, and Vice President and Head of Corporate Communications Joe R. Zaldarriaga outlined the company’s strategic initiatives on innovative and digital programs to elevate customer experience and empower customers.
As a 24/7 service company, Meralco remains committed to keeping the lights on for its 8 million customers.
