The Manila Electric Company (Meralco) has assured its customers that its crews and personnel are working non-stop to restore electricity service in the remaining areas affected by Severe Tropical Storm Kristine.
As of 12:00 noon today, customers affected by service interruptions are down to around 360,000, coming from around 566,000 peak number of customers last night. Majority of affected areas are in parts of Cavite, Laguna, and Batangas; while the rest are in Metro Manila, Rizal, Bulacan, and Quezon.
“Following last night’s strong winds and torrential rains, we would like to ask for our customers’ patience and understanding as we have to follow protocols and prioritize their safety, especially in flooded areas. Our crews are tirelessly working to restore services to most of the affected customers by the end of the day,” Meralco Vice President and Head of Corporate Communications Joe R. Zaldarriaga said.
Meanwhile, One Meralco Foundation, the social development arm of the distribution utility, has prepared relief packs and solar lamps for distribution to families severely affected by the storm.
To report power outages and other concerns, customers may reach Meralco through its official social media pages on Facebook (www.facebook.com/meralco) and Twitter (@meralco). They may also text their concerns to 0920- 9716211 and 0917-5516211 or contact the Meralco Hotline at 16211 and 8631-1111