By Marinel E. Peroy
Passion imbued by its mission to provide excellent service culture, sophistication, and customer satisfaction typify this patented service at Lanson Place Manila, a property of Wing Tai, has expanded its property to the Travel City of the Philippines — Pasay City.
On April 24, Lanson Place Mall of Asia officially opened its doors to families, business leaders, and tourists. Bringing forth their endeavor of bringing a lifestyle brand hotel and service apartment in the Philippines, Lanson Place elevates hospitality by ensuring that guests meet the “home away from home” experience.
Redefining hospitality experience in Metro Manila
During his welcome remarks, Mr. Laurent Boisdron, Vice-President and General Manager of Lanson Place Mall of Asia Manila, emphasized that their goal is to ensure the best service for their guests’ satisfaction.
“Beyond the property’s physical amenities, what truly sets us apart is our unwavering commitment to service excellence. Over the last two years, our team of devoted hosts has cultivated a deep understanding of true service culture and extensive expertise in the long-stay hospitality experience, always centered squarely on guest satisfaction,” said Boisdron.
Boisdron introduced some key features of the Lanson Place’s amenities such as events ballroom venues (Saffron), meeting rooms, and dining options — Cyan Modern Kitchen, Madeleine High Tea, BLK12 Café|Bar, Bytes, Focus, and EDGE Pool Bar. Furthermore, he explained that this joint venture with SM Hotels and Conventions Corp. is not only an additional portfolio to SM, but is also a testament to a partnership with “shared values [which] can translate into extraordinary agendas”.
“Make yourself home,” he concluded.
SMHCC expands portfolio in Phl
Executive VP of SM Hotels and Conventions Corporation, Ms. Peggy Angeles, said that more than just hotel accommodations, Lanson Place is an introductory of service apartments, underscoring the uptick of corporate travelers in the metro.
This partnership with SMHCC underscores world-class hospitality while bringing the rich and diverse life, culture, and opportunities of Pasay. She also highlighted how five years ago, it was only a vision of having 250 room units which now led to having 390 hotel and service apartment units.
In interview with THEPHILBIZNEWS, Angeles shared that SMHCC invested 3.6 billion pesos for this property. Likewise, she mentioned that SMHCC has nine hotels in the pipeline. Last month, they signed six agreements with hotels and five of those are in partnership with Radisson Hotel Group.
Angeles also mentioned that there will also be a service apartment in Clark, Pampanga. SMHCC is expanding in various areas outside the metro such as in Cavite, Laguna, Isabela, and Olongapo.
“Our expansion is to give accommodations outside of Metro Manila. On top of that, we are also expanding our SMX Convention Center – one in Cebu; [and] the size of which is almost replicating what we have here in the Mall of Asia. We also have SMX in Iloilo,” said Peggy.
The inauguration commenced with a ribbon-cutting ceremony at the Porte Cochère, led by Honorable Pasay City Mayor Imelda Calixto-Rubiano; President of SM Hotels and Conventions Corporation Ms. Elizabeth Sy; Executive Vice President of SM Hotels and Conventions Corporation Ms. Peggy Angeles; Director for Corporate Development of Wing Tai Asia Ms. Karen Li; Chief Executive Officer of Lanson Place Hospitality Management (LPHM) Mr. Michael Hobson; Director for Operations of LPHM Mr. Mark Burns; and Vice-President and General Manager of Lanson Place Mall of Asia Manila Mr. Laurent Boisdron.
Guests of Honour, on the other hand, include Chairman of the Executive Committee of SM Prime Holdings Mr. Hans T. Sy, and Executive Director of SM Investments Corporation Mr. Harley T. Sy, respectively.
Indeed, Lanson Place’s unwavering commitment to service excellence ensures your stay is as seamless and refreshing as the flow of the sea. Immerse in a luxurious touch of nature in pulchritude — inspired by waves in intricate details like the carpet and facade, and where every room reflects natural daylight.
As emphasized by Mr. Michael Hobson, Chief Executive Officer, Lanson Place Hotel Management, Lanson Place envisions to uphold being the “personal” hotel and residences — ensuring to “deliver home experience here.”
For more information, visit Lanson Palace’s official website at www.lansonplace.com/mallofasia and follow its official social media pages (Facebook | Instagram). ###