By Alithea De Jesus
There is no denying that innovation matters. And with the available technology, revolutionizing the way a service is done is no longer a luxury but a necessity to ensure that the service innovation being implemented will increase operational efficiency and at the same time create more value for customers.
With My Novotel Manila boutique, Novotel Manila Araneta City’s first resident hotel services cloud, staying in the comforts of your private spaces or getting a voucher for special occasions has never been more delectable and rewarding.
Speaking to THEPHILBIZNEWS, Novotel Manila Araneta City Director of Marketing & Communication, Mr. Erwin Doña III explained why he came out with the idea of introducing My Novotel Manila boutique and he said, “The coronavirus pandemic disrupted the lives of everyone we know. This inevitably resulted to health and safety concerns coupled with economic and income uncertainties weighed down every Juan and Juana. And admit it or not, there’s no perfect way to handle this extraordinary situation which, by all indications, is beyond our control. But we cannot embrace a defeatist attitude. A strong mindset and creative solution must be developed that treads against the worst-case scenario and this is what Filipino resiliency is all about.”
And for Novotel Manila Araneta City, having the bragging rights for being the first property of Accor in the Philippines and the first Novotel brand in Asia to develop an online ordering platform with a variety of hotel services ranging from dining and accommodation to spa and event services. The Novotel Manila Araneta City online boutique is a fresh new retail concept where hotel guests and dedicated Novo-fans can shop for popular staycations, unique spa treatments, buffet goodies, and a variety of items from the hotel’s famed TakeMeOut menu.
All-time favorites, classics, and new delicacies are all available in one click at My Novotel Manila Boutique. Epicures can sample Indulge Boulangeri’s renowned chocolate chip cookies or pan au chocolat with just a few taps of their fingers. Choose from a variety of nutritious salads, and artisanal sandwiches from Gourmet Bar’s farm to fresh dining concept featuring freshly harvested greens from the hotel’s very own organic farm in El Dorado located in San Mateo, Rizal. Choose one of Take Me Out’s specialty dishes, Butter Chicken Masala, or the 6th Manila’s premium drink menu. TakeMeOut by Novotel Manila will cater to your culinary demands, whether it’s for a casual lunch, a special occasion, working from home, a romantic supper for two, or simply a quick excellent lunch in the workplace. Guests can also customize an intimate gathering through the hotel’s famed Memorable Moments or a wedding preparation for your loved one through the Social tab. Soon, Novo-fans will also have a chance to order more signature hotel services online such as flower arrangements, chef’s catering at home and more.
“My Novotel Manila Boutique is just the beginning of endless possibilities for us to innovate and our hotel guests to have the liberty to choose according to their lifestyle, through various cuisines from our most-loved kitchens and reimagine Novotel brand experience from our exclusive online room offerings, take-out food menu, events, and buffet offerings at the convenience of this digital space. Sharing a well-thought platform for our guests’ journey” shares Novotel Manila’s Resident Manager Darwin Labayandoy.
Score exclusive, limited-time offers at the hotel’s new digital space as Novotel Manila Araneta City brings the joys of dining and purchasing your exclusive room and spa vouchers online. The online boutique is available 24/7 daily and Take Me Out food and beverage offers are available for ordering between 9AM to 9PM daily, and ordered directly through my.novotelmanilaaranetacity.com.
My Novotel Manila boutique also features Accor’s loyalty program, Accor Live Limitless (ALL). Discover a world of rewards, unique benefits and exceptional events. Experience the extraordinary. Membership is free, visit https://my.novotelmanilaaranetacity.com/all-membership/ or scan the QR Code below.
