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RCBC bags Best Digital Bank in UK-based awards

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In photo: A vegetable vendor in Litex public market in Quezon City shows a customer the QRph code generated from her DiskarTech mobile app to accept digital payments

By Victoria “NIKE” De Dios

After successive awards received last year, the Rizal Commercial Banking Corporation (RCBC) bagged the 2021 Best Digital Bank of the Philippines. This according to London-based publication Business Tabloid.

The Yuchengco-led bank is the only Filipino company among the honorees in the Banking Awards. 

RCBC joins other winners from Bahrain, Sri Lanka, Kuwait, Egypt, Malaysia, and the United Arab Emirates. The only Philippine counterpart was Deutsche Bank which won in the best CSR category.

“It is all because of the regulators who put their faith into the industry and the customers who trust and support us that all this has become possible. We continue to put the welfare of the Filipino people at the center of our products and services,” said Eugene S. Acevedo, President and Chief Executive Officer of RCBC.

Among RCBC’s digital products are DiskarTech, the country’s first Taglish financial inclusion super app, which helps onboard the unbanked and the underserved into the formal financial system; RCBC Online Banking, which boasts one of the most comprehensive features among banking apps and web platforms; and ATM Go, a mobile service that provides banking services even to remote communities using point-of-sale terminals.

“We are humbled with this recognition as it amplifies our firm resolve to scale a sustainable inclusive digital finance. This only strengthens our commitment to contributing to the digital acceleration in the country,” said RCBC Executive Vice President and Chief Innovation and Inclusion Officer Lito Villanueva.

RCBC supports the objective of the Bangko Sentral ng Pilipinas to shift half of retail transactions to online and to onboard 70% of the adult Filipino population into the formal financial system.

RCBC is one of the leading universal banks accelerating digital transformation in the Philippines. It was judged in 2020 as the Philippines’ best digital bank by the Asiamoney and the Alpha Southeast Asia, among other global and regional recognitions. It is also the first local universal bank to have the most extensive reach with registered customers from across all 81 provinces nationwide through its mobile apps RCBC Mobile and DiskarTech. Its digital products include RCBC mobile and online banking, handheld ATM Go mobile point-of-sale terminals, and DiskarTech, among others. DiskarTech was recognized as the 2020 breakout finance app in the country by App Annie, a global data analytics firm covering all mobile applications worldwide. 

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