Over the same period, the company has granted more than 6 million loans and disbursed over ₱30 billion in credit to borrowers nationwide, reflecting sustained demand for digital financial services.

The company said its growth reflects its position as one of the more widely used digital lending platforms in the Philippines, serving a broad base of users across different income segments and geographies.

In 2025, Cashalo appointed Mr. Gabriel Ayala as its new General Manager.  Ayala brings hands-on experience to drive Cashalo’s next phase of growth, having most recently led Business Operations at Cash App, one of the largest consumer fintech platforms in the United States.

“Our goal is to build the leading consumer credit platforms in the country,” said Ayala.

“To do this, we focus on building secure and reliable products that are tailored to the specific needs of Filipino customers across their different credit needs,” he said.

As the regulatory landscape evolves, including new rate cap guidelines for online lending platforms, Cashalo is actively shaping what fair and transparent lending looks like in the Philippines by aligning its products and pricing with an emphasis on clarity, fairness, and consistency.   

As part of this commitment, the company continues to develop tailored options for eligible borrowers, including loan restructuring and payment date adjustments, as part of its broader consumer-centric approach to lending.

Looking ahead, Cashalo is planning to expand beyond just short term cash lending to serve larger amount loans with more time and flexibility to repay, allowing both consumers and micro businesses to make larger investments or handle larger emergency shocks. 

“Currently, customers rely on us for reliable and fair access to handle short term cashflow management needs like purchasing groceries or buying inventory,” said Ayala.

“But we believe there is a much larger underserved need in allowing customers to afford investments or handling shocks that can change lives, like opening a new business or being able to get life-saving healthcare treatment without the fear of how to put food on the table if they do,” he added.

Cashalo is a digital lending platform in the Philippines, operated by Paloo Financing Inc., a licensed financing company regulated by the Securities and Exchange Commission.

Held on November 28 as part of its Trade & Connect series, the event highlighted the Chamber’s advocacy for key reforms to enhance the country’s cybersecurity resilience.

“We support the passage of the Cybersecurity Act that will complement the cybersecurity efforts from the government such as the AFASA and the National Cybersecurity Plan,” BCCP Executive Director and Trustee Chris Nelson said.

“Also, our partners like CyberQ Group have reiterated the growing Filipino cybersecurity talents, and the Chamber is very keen to work with the government in improving skills and cybersecurity resilience in the country,” he added.

The event underscored the importance of AFASA, signed into law on July 20 this year, as a cornerstone of the financial sector’s cybersecurity defenses.

Bangko Sentral ng Pilipinas (BSP) Acting Director, Consumer Account Protection Office (CAPO) Atty. Alain Bert G. Regis, detailed the AFASA’s “Trident Approach,” which focuses on:

1. Criminalizing financial scams, including money muling and social engineering schemes.
2. Engaging financial institutions in fraud and risk management, temporary holding of disputed funds, and coordinated verification.
3. Empowering BSP to investigate and enforce regulations concerning financial accounts.

Department of Information and Communications Technology (DICT) Undersecretary Jeffrey Ian C. Dy outlined how AFASA aligns with the National Cybersecurity Plan 2024-2029. He emphasized a “whole-of-nation approach” to strengthen regulatory oversight and enhance government cyber responses.

The British Chamber’s ongoing collaboration with stakeholders, including the CyberQ Group Philippines, the British Embassy Manila, and the DICT, highlights its proactive role in cybersecurity advocacy.

Earlier this year, the Chamber attended the Cybersecurity Reception with His Majesty’s Trade Commissioner for Asia Pacific, Martin Kent, which explored UK-Philippines partnerships in cybersecurity.

In March, it hosted an event with CyberQ Group to address the skill gap in Manila’s cybersecurity workforce, further reinforcing its commitment to cultivating local talent.

By actively supporting these initiatives, the British Chamber continues to position itself as a key partner in advancing the Philippines’ cybersecurity posture and economic resilience.

Colliers was the venue partner and The Philippine Business and News one of the media partners of the event.