Japan’s #1 automotive warranty provider expands operations in Phl

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By Victoria “NIKE” De Dios

For those who cannot afford to buy a brand new car, the advent of sellers of pre-owned cars in the country have provided an answer to their need especially now when the concern for health and safety become the top priority of the family.

While the sellers of pre-owned cars provide a quick-fix solution to the problem of owning a vehicle, buyers ended up being scammed or short-changed in the process when they realize after a few use of the pre-owned vehicle they purchased has a lot of hidden problems that surfaced which are not known to the reseller.

The presumption of regularity and selling in good faith has become the term of reference for the buyers to purchase their dream car. But the limited warranty and lack of due diligence of the seller that would protect the buyer oftentimes lead to a cumbersome consumer complaint and legal action.

Now, owning a pre-owned car has never been this comforting, as Premium Warranty Services Philippines, Inc. (PWSPI), Japan’s #1 automotive warranty provider arrives in the Philippines started its commercial operations in the country.

Aiming to be the premier provider of both inspection and warranty services for secondhand vehicles in the Philippines, PWSPI harnesses the strengths of its world-class partners to introduce a new and unmatched consumer experience to the pre-owned car market. PWSPI is a joint venture between GT Mobility Ventures, Inc. (GTMV), itself a partnership between GT Capital Automotive Dealership Holdings, Inc. (GTCAD) and Mitsui & Co, Japan, and Premium Group Co. Ltd., Japan’s number one automotive warranty provider. 

PWSPI Chairman Vince Socco shared his thoughts about the potential of Japan’s biggest used car warranty service provider arriving in the Philippines. “Premium Warranty Services Philippines aims to radically change the purchasing and ownership experience of pre-owned car buyers – for a very wide range of car brands in the country. Through our inspection and warranty services, we empower customers by assuring them of the quality of the used vehicles they are purchasing for worry-free car ownership. PWSPI also helps used car sellers to build a stronger relationship with their buyers and provide better value on the vehicles that they are selling.”

“The Filipino deserves – and demands – no less than the same world-class standards for pre-owned vehicle services offered in more developed countries,” Socco added.

Bringing Japan quality service to PH

Premium Group Co., Ltd. is the largest automotive warranty provider in Japan with more than 1 million total warranty contracts and 23,500 partner dealers. The Tokyo, Japan-based company has 14 years of experience in the industry. 

Over the years, the Premium Group has established itself as a trustworthy and dependable partner for the used car buying public. It employs the highest standards of inspection covering a very extensive range of global car brands. Customers are guaranteed a stress-free experience as warranty services are provided to them with prompt processing of claims.

Building on its success in Japan, the Premium Group expanded its presence to Thailand and Indonesia. Recognizing the strong potential of the Philippine market brought about by the advent of motorization, PWSPI believes that its entry to the Philippines is a timely one.

“Our goal at PWSPI is to create a more transparent used car marketplace in the Philippines that benefits both buyers and sellers. We welcome pre-owned car dealers to join our journey and together provide a better used car experience to all Filipinos,” added Socco.

PWSPI collaborates with some of the most reliable technology partners to make sure that its services always remain in the leading edge of the business.

Raising the secondhand vehicle purchase experience

Purchasing a secondhand vehicle in the Philippines has been a daunting experience for many. A buyer can never be fully confident about the vehicle’s apparent and not-so-apparent condition, which impacts the long-term reliability and performance of the vehicle. 

Premium Warranty Services Philippines is looking to transform the buying experience of a used vehicle by bringing a new level of transparency to the process.

The company offers an extensive 188-point inspection on any used vehicle and provides a detailed report on its condition. With the help of trained technicians using world-renowned Japanese standards, buyers can find a quality secondhand car from all the available options in the market. PWSPI provides the necessary information to remove the guesswork, minimize the risk and purchase with confidence. Likewise, used car dealers can benefit from the service as it gives transparency to the products they offer, resulting in strong and lasting relationships with their customers.

Premium Inspection is an on-demand service that certifies a vehicle’s health based on its engine, body and frame, undercarriage, interior and exterior condition, and registration details. Eligible vehicles identified through inspection can then be covered by PWSPI with a 1-year or 2-year warranty period. 

In a marketplace that has grown accustomed to buying and selling on an “as is where is” basis, Premium Warranty transforms the way Filipinos buy used cars. Besides safeguarding customers’ investment from hidden faults, defects and sudden breakdowns, PWSPI provides repair service on more than 200 parts. Buyers can also claim a warranty and have their vehicles repaired at no cost – a benefit only previously enjoyed by those who buy brand new vehicles. 

PWSPI also has a nationwide accredited repair shop network with locations in major cities, allowing owners to enjoy the drive to most parts of the country. The company’s services will be applicable to most major Japanese, American and Korean car brands at launch, with plans of expanding to European and premium brands in the near future.

By providing top-quality inspection and warranty services, PWSPI hopes to deliver worry-free vehicle ownership and change the way Filipinos perceive the secondhand car market. This is in line with its principle of Transparency, Quality and Value in every product and service.