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Globe Explains Wireless Data Outage

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Globe mobile customers experienced a service disruption today affecting mobile data services.  

Globe mobile customers including platinum, postpaid, prepaid, TM and Globe At Home Prepaid WiFi experienced loss of data services that started at 1:15pm. Mobile data services were restored at 3:33pm.  

The disruption was caused by a system issue impacting its data charging facility.

Globe advised its customers to restart their mobile devices and modems to restore their data services.

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